Privacy Policy

Effective Date: 12/31/2024

At Pristine Rides LLC, we value your privacy and are committed to protecting your personal information.

1. Information We Collect

Personal Information: name, email, phone, payment details
Communication Data: phone number and message content for SMS
Device Information: device type, operating system, browser

2. How We Use Your Information

To confirm bookings and send reminders
To communicate offers, updates, and support
To improve services and analyze usage trends

3. Text Messaging Policy
By opting in to receive SMS messages from Pristine Rides LLC, you agree to receive booking, service, and promotional updates. Message frequency varies. Message and data rates may apply.

You may cancel at any time by replying STOP to any message. For help, reply HELP or contact us at support@pristine-rides.com.

Privacy Assurance: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

4. Data Protection
We employ industry-standard security measures to protect your information. No method is completely secure, and we cannot guarantee absolute security.

5. Third-Party Links
We are not responsible for privacy practices of external sites. Review their privacy policies.

6. Your Rights
You may access, correct, opt-out, or request deletion of your data.

7. Updates to This Policy
We may update this policy periodically. Check this page for the most current version.

8. Contact Us
For privacy questions, contact:
Pristine Rides LLC
Email: info@pristine-rides.com
Phone: (980) 288-8076

By using our services, you agree to this Privacy Policy.

SMS Terms & Conditions

1- SMS Consent Communication:
Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:
If consent has been given to receive text messages from Pristine Rides LLC, messages may be received related to the following:
Message waiting reminders
Follow-up messages
Promotions or offers (if applicable)
Example: “Hello, this is a reminder of a message is wating for you in the app. Reply STOP to opt out of SMS messaging at any time.”

3- Message Frequency:
Message frequency may vary. You may receive up to 2 SMS messages per day regarding your message waiting.

4- Potential Fees for SMS Messaging:
Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:
Opt-in to receive SMS messages from Pristine Rides LLC can be done in the following ways:
Verbally, during a conversation
By booking a trip with Pristine Rides LLC on Turo.com or in the Turo app

6- Opt-Out Method:
Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

7- Help:
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at support@pristine-rides.com

8- Standard Messaging Disclosures:
Message and data rates may apply.
Opt out at any time by texting “STOP.”
For assistance, text “HELP”.

Message frequency may vary